Undo Accepted Unidentified Driving - Web App
Overview
Unidentified driving is driving that occurs on a DashLink-equipped truck while no driver is logged into the truck through the BigRoad ELD Mobile App. Unidentified driving is tracked by recording ignition, speed and odometer data from the engine-connection and is correlated with GPS movement.
Safety Managers should regularly check and manage the unidentified driving report to assure all events are managed and assigned out to drivers promptly.
Undo a Claimed Unidentified Driving Event
When an unidentified driving event has been accepted it will no longer show up in the unidentified driving report.
If the event is recorded in Canada and both the Fleet and the Driver are using a Canadian Cycle the ‘Undo Claim’ option will be present.
To undo accepted/claimed unidentified driving:
-
From the Driver Page select the Drivers Name
-
From the driver’s daily log page go to the Log that needs to have the event re-assigned
-
Click the Edit Log button
a. This will only display if the log is signed and within the past 14 days
- In the list of events locate the unidentified event you wish to remove
a. You can identify unidentified driving events by looking under the origin column if it shows Claimed this was originally an unidentified driving event.
-
In the Edit Daily Log Event window click the button labelled Undo Claim
-
A pop up will appear confirming the request to undo claim click Ok
-
At the bottom of the page enter a note reflecting why the change needed to be done
-
Tap Save
-
You will now be in the Edit Daily Log Page, Click Send Suggestion
-
The change will now be sent to the driver as a carrier edit
a. If the driver accepts the edit, the duty status will change back to what it was before claiming the unidentified driving
b. If the driver rejects the suggestion the unidentified driving event will remain on the logs.
Note: Please refer to Managing Unidentified Driving section on this website to learn more about Managing Unidentified driving as a safety manager.