Update Defect to Original Defect Status – Defects List Page
From the Inspect Defects list page, when a defect has been previously marked as ‘Not a Defect’ there is now an option to ‘Return to Defect’. Selecting this option will undo the marking of the defect as ‘Not a Defect’ and return it to its original defect status of active Minor Defect (only minor defects can be marked as not a defect).
Follow the steps below to mark a previously marked defect from Not a Defect to Return to Defect:
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Log in to Unity
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From the Navigation Panel on the left-hand side, click Inspect
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From the top menu click the Defects tab
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From the desired defect, click the three-dot menu at the end of the defect row
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select Return to Defect
When you select the ‘Return to Defect’ option, you will be required to add a note as to why and sign the confirmation. If you have previously saved your signature, it will populate automatically. Your name (based on the user signed in) the date and time will also populate automatically and cannot be changed.
Follow the steps below mark a previously marked defect from Not a Defect to Return to Defect:
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Type in the Notes as to why the defect still needs to be repaired
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Draw your Signature with the computer mouse, (if it does not populate automatically)
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Click the Confirm button
Once you confirm, the defect will be updated on the Defects list to show its original status of Minor Defect.